Welcome to Thriving Lives Co. Promotional Offer Terms and Conditions

1. Eligibility:

This offer is available exclusively to new patients of Thriving Lives Co. (“the Clinic”). For the purposes of this offer, a ‘new patient’ is defined as an individual who has not previously received any services from the Clinic.

2. Discount Offer:

Eligible new patients will receive a 50% discount off the standard fee for their first two appointments at the Clinic.

3. Appointment Types:

The discount applies to Exercise Physiology, Physiotherapy, and Psychology health initial and subsequent consultations, subject to the availability of our healthcare professionals.

4. Clinician Preference:

The assignment of clinicians for the discounted appointments will be at the discretion of the Clinic. While we will make every effort to accommodate patient preferences, specific clinician requests cannot be guaranteed.

5. Booking and Scheduling:

Appointments must be booked in advance and are subject to availability. To receive the discount, patients must mention the offer at the time of booking.

6. Validity Period:

This offer is valid from 18/03/2024 until 31/12/2024. Both appointments must be scheduled and completed within this period to qualify for the discount.

7. Use of Discount:

The discount is applied to the standard fee of the first two appointments only and does not apply to any additional treatments, services, or products that may be recommended or required.

8. Cancellation Policy:

Appointments cancelled or rescheduled with less than 24 hours notice may not be eligible for the discount on subsequent bookings. The Clinic’s standard cancellation policy applies.

9. Payment:

As a cash-free clinic, payment of the discounted fee is required at the time of service. To accommodate our patients, we accept the following forms of payment:

  • Credit Cards: Visa and MasterCard
  • Debit Cards: Cards bearing the Visa or MasterCard logo.
  • Digital Wallets/Payment Apps: Apple Pay, Google Pay, and Samsung Pay.
  • Direct Debit: Payments can be directly debited from your bank account. Please contact us in advance to set up this payment method.
  • Bank Transfer: Please see invoice for Bank account details including our bank account information and the reference you should use to ensure your payment is correctly attributed to the correct invoice, or contact our billing department for the necessary details.
  • Online Payment Platform/s: Stripe and Tyrohealth.
  • Go-Cashless account specificially for Direct Debit: Payments can be directly debited from your bank account. Please contact us in advance to set up this payment method.

10. Limitations:

This offer cannot be used in conjunction with any other offers or discounts. The offer is non-transferable and cannot be exchanged for cash or other services.

11. Privacy:

The Clinic respects patient privacy and complies with all applicable privacy laws. Personal information collected during the booking process will be used solely for the purpose of administering this offer.

12. Changes and Termination:

The Clinic reserves the right to change, suspend, or terminate this offer at any time without prior notice. In the event of any dispute, the decision of the Clinic shall be final and binding.

13. Contact Information:

For any inquiries or to book an appointment under this offer, please the clinic on (07) 4065 8000 or info@thrivinglives.com.au.

Thank you for considering Thriving Lives Co. for your healthcare needs. We’re committed to providing the best possible care for you, and to empower you to live a life you love, and your feedback helps us achieve that goal.