We are so excited to meet you, and grateful for the opportunity to help you live a life you love!

Things to know before your first appointment:

  • We are located on the corner of Buchan and Quigley Street at 208 Buchan street, Bungalow, one block behind the Showground shopping centre.
  • Our clinic entrance and wheelchair access is via our accessible car park, on Quigley Street.
  • When you arrive, you will be greeted by a member of our admin team as you enter our welcome room. Our admin team will be expecting you, and will confirm who you are here to see, before letting your clinician know you have arrived.
  • We have a cold water bubbler in our welcome room, and our toilet on site.
  • Your clinician will show you to the clinic room or gym where your appointment will take place. If you have a support person with you, they can accompany you into your appointment, or remain in our welcome room if you would prefer.
  • If we do not already have your signed consent form we will ask for it to be completed prior to your appointment.
  • If you have any questions prior to your appointment, please call our administration team on (07) 4065 8000.
  • We highly value your feedback, and would love to hear what where we can do better, and what we are getting right. One way to pass on your feedback is via our feedback form at this link

8 things you might not know about us

  • We started off in FNQ Rehab in 2017, and rebranded to Thriving Lives Co., a name that better encapsulates what we are passionate about, in 2022.
  • We offer Exercise Physiology, Physiotherapy, Occupational Therapy, Psychology and Allied Health Assistant services, as well as the support of our amazing administration team that work together to help you live a life you love.
  • We moved into our clinic, 208 Buchan Street in December 2022. Prior to that our clinicians were predominantly mobile, while our admin team were based in an office in Gordonvale.
  • We offer services in the Cassowary Coast (and have a full time Exercise Physiologist, Kathryn, in Innisfail), Atherton tablelands and Hinterland (full time Exercise Physiologist Bri in the tablelands), Babinda, Yarrabah, Gordonvale, Cairns, Mossman, and everywhere in between.
  • Our office hours are 8am-4pm Monday to Friday, after hours by appointment.
  • We have a pretty awesome website, with loads of information, useful resources, a meet our team page, highly informative blogs, and much more. Check it out here https://www.thrivinglives.com.au/
  • Across our team, we have team members that speak Korean, Mandarin, German & French.
  • We make memes, and love to have fun.

What is special about a Thriving Lives Co. Clinician?

  • We are all about empowering our clients to support them to be as independent in their personalised therapy as possible based on their needs and preferences. So, we work with everyone in our client’s lives to help support their development, autonomy, and independence.
  • We genuinely care about our clients and will commit the time required to truly understand our client’s needs to be able to deliver the most effective holistic, evidence-based healthcare for each individual.
  • We love what we do, which means when we are with our clients, we are having fun and doing everything in our power to help make it as fun and enjoyable as possible for everyone.
  • We appreciate that even though we are experts of human anatomy and physiology, our clients are the experts of their own health and life experiences, so we aim to speak less and listen more
  • We are humble and brave, so if we aren’t the right person to help or we don’t know how to help, we will refer our client to someone who can, or do more research and/or training to be able to help next time.
  • We are constantly reviewing the latest research to maintain our commitment to evidence-based practice to give ourselves and our clients the confidence that their healthcare is based upon the most reliable and valid information available to deliver the best care possible.
  • We all share a growth mindset so we love seeking out and receiving feedback and we take every opportunity we can to learn from our mistakes to become the best therapists that we can be.
  • We are constantly striving for excellence in the way we do things as a healthcare team, this is why we are always innovating and adapting to suit the needs of our clients and our community.
  • We really value teamwork and collaboration, and we are lucky enough to be able to work closely with a wide variety of skilled and experienced allied health professionals in our team to give our clients a broad interdisciplinary perspective and approach in their therapy.