What is telehealth?

Telehealth is basically the delivery of healthcare services utilising digital technologies such as video calling and phone calling for a health professional and a client to be able to interact and communicate, rather than in person or face to face. With Telehealth, an individual’s preferred clinician is able to connect with and contact them via video chat or phone call on their mobile phone, tablet, or computer to discuss their health concerns from afar.

An ever-increasing amount of research supports a high level of agreement between telehealth and in-person assessments regarding clinical decision making, treatment, diagnosis, and prevention of health conditions. Which is why Telehealth is a convenient and modern way for our clients to receive high-quality healthcare from the comfort of their own home. We also have remote monitoring services that allow our clinicians to keep tabs on the progress of our clients and tweak their treatment plan as needed.

Who can telehealth help?

Even though telehealth can benefit many individuals in need of allied health services, there are a number of factors our allied health professionals need to take into consideration regarding the decision to utilise Telehealth services so please contact our clinic [link to phone call us]  or consult with your allied health professional to understand if telehealth is the best option for your care.

Upon determination of the clinical appropriateness, Telehealth can be utilised for people across the full health spectrum, from healthy populations to those at risk of developing a health condition, and those with existing health conditions such as:

Benefits of telehealth

Telehealth services are especially helpful for individuals that live in a remote area, have mobility or transportation issues, or just like the idea of staying home in their pyjamas. Our clinic is all about giving our clients the care they need in a way that works for them.

At our allied health clinic, we’re dedicated to providing patient-centred care that’s tailored to your needs. Our telehealth services are a great way to get high-quality care that’s convenient, personalized, and accessible. So why not give it a try? Contact us today to learn more about our telehealth options and how they can help you reach your healthcare goals.

By choosing to attend an appointment via telehealth, individuals can:

  • Improve their access to timely care
  • Reduce/remove their need to travel
  • Save money that would have been spent on parking/fuel/public transport
  • Spend less time away from home and work and meaningful occupations

What is involved in a Telehealth session? 

A telehealth allied healthcare session is very similar to a face-to-face consultation with the main difference being the use of video conferencing/calling technology to allow for real-time communication between the clinician and the client. Throughout the session, the clinician may use various tools, such as remote monitoring devices, exercise software and/or digital health platforms, to collect data and provide more personalised care.

Referral Pathways

Depending upon the funding jurisdiction, Telehealth services can be funded by Australian compensable schemes/pathways including:

Through these compensable schemes, our therapists are able to support individuals to improve their functional capacity and participation in activities at home, school, work, and in the community.

What is special about a Thriving Lives Co. Telehealth therapist?

  • We are all about empowering our clients to support them to be as independent in their personalised therapy as possible based on their needs and preferences. So, we work with everyone in our client’s lives to help support their development, autonomy, and independence.
  • We genuinely care about our clients and will commit the time required to truly understand our client’s needs to be able to deliver the most effective holistic, evidence-based healthcare for each individual.
  • We love what we do, which means when we are with our clients, we are having fun and doing everything in our power to help make it as fun and enjoyable as possible for everyone.
  • We appreciate that even though we are experts of human anatomy and physiology, our clients are the experts of their own health and life experiences, so we aim to speak less and listen more
  • We are humble and brave, so if we aren’t the right person to help or we don’t know how to help, we will refer our client to someone who can, or do more research and/or training to be able to help next time.
  • We are constantly reviewing the latest research to maintain our commitment to evidence-based practice to give ourselves and our clients the confidence that their healthcare is based upon the most reliable and valid information available to deliver the best care possible.
  • We all share a growth mindset so we love seeking out and receiving feedback and we take every opportunity we can to learn from our mistakes to become the best therapists that we can be.
  • We are constantly striving for excellence in the way we do things as a healthcare team, this is why we are always innovating and adapting to suit the needs of our clients and our community.
  • We really value teamwork and collaboration, and we are lucky enough to be able to work closely with a wide variety of skilled and experienced allied health professionals in our team to give our clients a broad interdisciplinary perspective and approach in their therapy.