Referrals are not necessary to receive treatment from our allied health team, although if you live with a chronic disease or mental illness you may be eligible for Medicare rebates for allied health services that your GP has identified as appropriate for your treatment and health needs. All of Thriving Lives Co. allied health professionals are registered with the Department of Human Services and are able to accept Medicare referrals from your GP.

If you’re interested in Medicare rebated allied health services from our team, please discuss the referral options below with your GP. For more information regarding our allied health services and how we may be able to help, please don’t hesitate to contact us on (07) 4065 8000 and/or info@thrivinglives.com.au.

For more information regarding eligibility, claiming, fees and rebates, call the Department of Human Services (Medicare) patient enquiries line on 132 011.

How do I access Medicare rebated allied health treatment for mental illness?

Individuals living with a mental illness are able to seek a referral to see allied health through their general practitioner, which allows an individual to receive:

  • Up to ten sessions with an Occupational Therapist or Psychologist per calendar year that are subsidised/rebated by Medicare as part of the Better Access Initiative referral. The Better Access initiative is available to individuals with an assessed mental health condition that significantly interferes with their capacity to function cognitively, emotionally, or socially.
  • Up to five sessions with an Exercise Physiologist per calendar year that are subsidised/rebated by Medicare as part of a Chronic Disease Management (CDM) Plan referral. The CDM Plan is available to individuals with a diagnosed chronic (or terminal) medical condition.

To obtain one of these referrals or find out about your eligibility, discuss this program with your GP. Please click the links below to download referral forms for these services that you can bring to your next appointment with your GP to discuss.

Please click the link below to download a patient information factsheet regarding the Better Access Initiative and a GP Mental Health Treatment Plan that can be prepared by a General Practitioner.

How do I access Medicare rebated allied health treatment for chronic disease?

Individuals living with a chronic health condition are able to seek a referral to see allied health through their general practitioner, which allows an individual to receive:

  • Up to five sessions of allied health services per calendar year that are subsidised/rebated by Medicare as part of a Chronic Disease Management (CDM) Plan referral. The CDM Plan is available to individuals with a diagnosed chronic (or terminal) medical condition.
  • An initial assessment and up to eight group therapy sessions per calendar year that are subsidised/rebated by Medicare for individuals living with Type II Diabetes.

To obtain one of these referrals or find out about your eligibility, discuss this program with your GP. Please click the links below to download referral forms for these services that you can bring to your next appointment with your GP to discuss.

Please click the link below to download a patient information factsheet regarding the two types of plans that can be prepared by a General Practitioner:

  • GP Management Plans (GPMP)
  • Team Care Arrangements (TCAs)
For more information on chronic conditions and how to take action on your risk factors for chronic disease, please see the  Medicare website.

How We Support You

Our mission at Thriving Lives Co. is to provide the knowledge, strategies, and skills to empower our community to improve their own quality of life, one step at a time, to live a life they love. To achieve this mission, we adopt a holistic, person-centred, and biopsychosocial approach in our clinical interventions with an aim to empower you via education and guidance to facilitate self-management of your health concerns.

This leads to increased confidence, motivation, and independence for you in your own recovery, and consequential shorter recovery timeframes due to meaningful and long-term behaviour change, sustainable outcomes, and increased cost-effectiveness of therapy. As part of our commitment to empowering you, we place a strong emphasis on focussing on function rather than disability and work hard to support you to remain as active, independent, and engaged in your meaningful occupations as possible.

We are an interdisciplinary team of like-minded, evidence-based exercise physiologists, occupational therapists, physiotherapists, and a psychologist, which allows us to be able to support you in all biopsychosocial aspects of your recovery from a unified and collaborative care team to minimise the inconvenience, contradiction in information, and confusion that you may experience when working with multiple allied health providers as part of your care team.

Our Points of Difference

What Helps Us Change Lives

We care about our community and are heavily committed to going the extra mile and doing whatever it takes to create and nurture an environment in which our team and our clients can lead a life full of passion, joy, meaning,and mastery.

What Helps Us Change Lives

We commit the time required and spend longer with our clients as we know that our clients are an expert in their experiences and we speak less and listen more to truly understand their unique needs

What Helps Us Change Lives

We empower our clients to develop and nurture relationships and community connections as we see relationships as foundational in helping us, sharing joy, and defining us.

What Helps Us Change Lives

Through our interdisciplinary collaboration, holistic approach, and relationships within the community, we work creatively to achieve the best outcomes for our clients whilst reducing their requirement to travel to multiple locations and repeat their story to multiple, disconnected professionals.

What Helps Us Change Lives

We empower, guide, and support people to develop and refine the self-management skills they need to take charge of their health journey and live a thriving life.

What Helps Us Change Lives

Our team is constantly up-skilling through training, supervision, and professional development to ensure that we are evidence-based professionals, we can think outside the box, and that we can achieve the best outcomes for our clients.

What Helps Us Change Lives

Based on each individuals needs and evidence informed best practice, we can offer sessions in the home, local pools, gyms, schools, daycare centres, community areas, or in our purpose-built clinic.

Core Values

What does it guide us to do?

  • Inject humour and play at every opportunity
  • Love what we do and do what we love
  • Connect with our patients and our own values and goals
  • Be patient-centred
  • Constantly be curious and wondering
  • Be respectful of other perspectives
  • Be empathetic and genuine
  • Treat the person, not a label
  • Speak less and listen more
  • Treat everyone how we would like to be treated
  • Be memorable

What does it guide us to do?

  • Be evidence-based
  • Act with integrity
  • Maintain professionalism
  • Ensure attention to detail
  • Be organised and systemised
  • Do what’s right and not what is easy

What does it guide us to do?

  • Communicate promptly, clearly, and concisely
  • Draw on strengths and build upon the weaknesses
  • Share your knowledge and be open to learning from others
  • Lead where you can and learn where you can’t

What does it guide us to do?

  • Be reflective and open-minded
  • Take ownership, accountability, and responsibility of mistakes and wins
  • Celebrate the wins and learn from mistakes
  • Take pride in what you do
  • Constantly seek and act upon feedback

What does it guide us to do?

  • Be creative and experimental
  • Be innovative and adaptive
  • Set a new standard
  • Be solution-focussed
  • Be inspirational and empowering
  • Try new things and surprise people
  • Be one step ahead
  • Plan to succeed and for the worst
  • Be brave and challenge yourself