Welcome to Thriving Lives Co.’s complaints and feedback webpage. We’re committed to providing the highest quality of care for our clients, and we value your feedback as it helps us improve our services.

If you have a complaint or feedback about our clinic or our services, please fill out the form below. We take all complaints seriously and will address them promptly and appropriately.

Complaints Process:

  1. Contact us: Please let us know about your complaint by filling out the form below or calling our clinic directly. You can also email us at info@thrivinglives.com.au with your complaint or feedback.
  2. Investigation: We will investigate your complaint and gather all necessary information to address it.
  3. Resolution: We will respond to your complaint as soon as possible and will work with you to find a resolution that satisfies you.

Your feedback is important to us, and we appreciate the opportunity to improve our services based on your input. We encourage you to share your feedback with us, whether it’s positive or negative. Your feedback helps us understand what we’re doing well and where we need to improve.

Feedback Process:

  1. Contact us: Please let us know about your feedback by filling out the form below or calling our clinic directly on (07) 4065 8000. You can also email us at info@thrivinglives.com.au with your feedback.
  2. Acknowledgment: We will acknowledge your feedback and thank you for taking the time to share it with us.
  3. Action: We will review your feedback and take appropriate action to improve our services based on your suggestions.

Thank you for choosing Thriving Lives Co. for your healthcare needs. We’re committed to providing the best possible care for you, and to empower you to live a life you love, and your feedback helps us achieve that goal. Please fill out the form below to share your complaint or feedback with us.

Please click the button below to download a copy of our complaints and feedback form.